QFR No - 7000836233
Defect Details
NC No. 7000836233
NC Date 16/05/2022
NC Submission Date
Part No. F2PH00902B
Part Name VALVE RETAINER (C101B)
Supplier Name & Code 101037-SHREE PATEL INDUSTRIES
ETL Plant 1136-ETL Suspension Sanand
Defect Details FITTMENT NOT OK.-Concentricity NG
 
1. Problem Description
Defect Description Concentricity NG i.e. 0.18, 0.21, 0.20 against spec of 0.1 mm. Due to which Facing fitement issue with Matting Part.
Detection Stage Receipt
Problem Severity Fitment
NG Quantity 3000
Is Defect Repeatative? Yes
Defect Sketch / Photo
Supplier Communication Details
Quality Head Email ID quality_spi@rediffmail.com
Plant Head/CEO Email ID planthead_spi@rediffmail.com
MD Email ID rspatel_spi@rediffmail.com
2. Stock Details & action taken for NG parts
Location ETL End Warehouse Transit Supplier FG Supplier WIP Total
Total Qty
14000
0
0
6000
0
20000
Check Qty
14000
0
0
6000
0
20000
NG Qty
1
0
0
0
0
1
 
Scrap 1
Rework 0
Under Deviation 0
Containment Action
Hold the material at final station and segregation done accordingly.
 
3. Process Flow
Process Flow Description
10. Incoming RM 20. Parting 30. Facing and Chamfering 40. CNC ID turning & Facing 50. OD Grinding 60. Zink Plating 70. Inspection 80. Packing & Dispatch
 
4. Process Details
Process / Operation CNC ID turning & Facing
Outsource No
Machine / Cell CNC M/C
Machine / Cell No. M/C-10
5. Problem Analysis
Type Possible Cause Fact Verification Jud
MachineClamping PressureDuring Gemba visit, clamping pressure of CNC m/c found inadequate .X
 
6. Inspection Method Analysis (Current)
Inspection Method Sp. Gauge
Other Inspection Method
Check Point at Final Inspection Yes
Checking Freq. Sampling
Sampling No
Sample Size 05
7. Root Cause Analysis (Occurance)
Why 1 Concentricity found out of spec.
Why 2 Concentricity generate out of spec. during CNC process.
Why 3 Clamping pressure found inadequate during process.
Why 4 Operator was not aware about the Clamping pressure specification.
Why 5 No indication done on clamping pressure.
Root Cause (Occurance) 1. Clamping pressure found inadequate during process. 2. No indication done on clamping pressure
 
Root Cause Analysis (Outflow)
Why 1 Concentricity found out of spec.
Why 2 Parts were not traced in final inspection
Why 3 Concentricity not checked during final inspection
Why 4
Why 5
Root Cause (Outflow) Concentricity not checked during final inspection
 
8. Countermeasure ( Occurrence , Outflow & System side Actions )
Type Countermeasure Details Responsibility Target Date Actual Date Status
OccuranceRed and Green indication Marking done on Clamping Pressure dial to easily understand to operators.Pradeep Tripathi16/05/202216/05/2022Completed
OutflowSampling inspection started for concentricity check.Pradeep Tripathi16/05/202216/05/2022Completed
 
9. Inspection Method After Customer Complaint
Change In Inspection System No
Change Details No Change
Inspection Method Gauge
Other Inspection Method
Check Point at Final Inspection Yes
Checking Freq. Sampling
Sampling No
Sample Size 05
10. Evidance of Countermeasure
Occurance (Before) CP
116_Occurance_Before.xlsx
Occurance (After) CP
116_Occurance_After.xlsx
Outflow (Before) Sampling
116_Outflow_Before.xls
Outflow (After) Sampling
116_Outflow_After.xls
 
11. Horizontal Deployment
Horizontal Deployment Required No
Applicable Machine / Model / Plant No
 
12. Document Review
Documents ControlPlan
Specify Other Document No
 
13. Effectiveness Of Action
Reviewed Quantity
Reason for submission