QFR No - 7000951520
Defect Details
| NC No. | 7000951520 |
| NC Date | 10/10/2023 |
| NC Submission Date | |
| Part No. | F1LG00902B |
| Part Name | SEAT PIPE -K86A |
| Supplier Name & Code | 101263-SINGLA PRECISION SCREWS |
| ETL Plant | 1136-ETL Suspension Sanand |
| Defect Details | LENGTH UNDERSIZE-Total length undersize |
1. Problem Description
| Defect Description | Seat pipe K86 total length found undersize 146.47 mm against specification 152 -0.2 mm |
| Detection Stage | Inprocess |
| Problem Severity | Fitment |
| NG Quantity | 72 |
| Is Defect Repeatative? | No |
| Defect Sketch / Photo |
Supplier Communication Details
| Quality Head Email ID | quality@singlaprecision.com |
| Plant Head/CEO Email ID | quality@singlaprecision.com |
| MD Email ID | aditya@singlaprecision.com |
2. Stock Details & action taken for NG parts
| Location | ETL End | Warehouse | Transit | Supplier FG | Supplier WIP | Total |
|---|---|---|---|---|---|---|
| Total Qty |
8000
|
0
|
0
|
0
|
0
|
8000
|
| Check Qty |
8000
|
0
|
0
|
0
|
0
|
8000
|
| NG Qty |
72
|
0
|
0
|
0
|
0
|
72
|
| Scrap | 72 |
| Rework | 0 |
| Under Deviation | 0 |
| Containment Action |
|---|
| Stock check 100% at our end. |
3. Process Flow
| Process Flow Description |
|---|
| Forging-Drilling& Flash Turning-Rough Grinding-CNC-1st-CNC-2nd-Punching-Filling-Reaming-Tapping-Final Grinding-Final Inspection-Packing |
4. Process Details
| Process / Operation | Packing |
| Outsource | No |
| Machine / Cell | 01 |
| Machine / Cell No. | 02 |
5. Problem Analysis
| Type | Possible Cause | Fact Verification | Jud |
|---|---|---|---|
| Method | Two types pf samples packed at same time & same place. | Yes | O |
6. Inspection Method Analysis (Current)
| Inspection Method | Other |
| Other Inspection Method | Sampling |
| Check Point at Final Inspection | Yes |
| Checking Freq. | Sampling |
| Sampling | No |
| Sample Size | 80 |
7. Root Cause Analysis (Occurance)
| Why 1 | Total length short pcs. reached at customer end |
| Why 2 | The problem occurred at packing stage |
| Why 3 | Two types of samples packed at same time same place |
| Why 4 | Operator was unaware and some mix material packed in boxes |
| Why 5 | So mixed material reached at customer end |
| Root Cause (Occurance) | Two types of samples packed at same time & same place. |
Root Cause Analysis (Outflow)
| Why 1 | Total length short pcs. reached at customer end |
| Why 2 | 100% inspection is not done at packing stage |
| Why 3 | Inspection is also as per sampling plan |
| Why 4 | So final inspection person not caught this defect |
| Why 5 | So NG parts dispatched to customer end |
| Root Cause (Outflow) | Two types of samples packed at same time & same place. |
8. Countermeasure ( Occurrence , Outflow & System side Actions )
| Type | Countermeasure Details | Responsibility | Target Date | Actual Date | Status |
|---|---|---|---|---|---|
| Outflow | Single sample packed at a time | Quality Head | 16/10/2023 | 16/10/2023 | Completed |
9. Inspection Method After Customer Complaint
| Change In Inspection System | No |
| Change Details | No |
| Inspection Method | Instrument |
| Other Inspection Method | |
| Check Point at Final Inspection | Yes |
| Checking Freq. | Sampling |
| Sampling | No |
| Sample Size | as per pla |
10. Evidance of Countermeasure
| Occurance (Before) |
Two types of samples packed at a time on same place 572_Occurance_Before.jpeg |
| Occurance (After) |
some type material use deference bin 572_Occurance_After.jpeg |
| Outflow (Before) |
Two types of samples packed at a time on same place not use different bin some types bin use 572_Outflow_Before.jpeg |
| Outflow (After) |
Single sample packed at a time and deferent bin use 572_Outflow_After.jpeg |
11. Horizontal Deployment
| Horizontal Deployment Required | Yes |
| Applicable Machine / Model / Plant | Packing |
12. Document Review
| Documents | WISOP |
| Specify Other Document | OPL |
13. Effectiveness Of Action
| Reviewed Quantity | 5 |
| Reason for submission | Seat pipe K86 total length found undersize 146.47 mm against specification 152 -0.2 mm |