QFR No - 7001036040
Defect Details
NC No. 7001036040
NC Date 23/07/2024
NC Submission Date
Part No. B2EH08602O
Part Name END CONNECTOR CALIPER SIDE N-TORQ
Supplier Name & Code 101221-SUNREN AUTOMOTIVE PRIVATE LIMI
ETL Plant 1120-ETL K-226/2 Disc Brakes
Defect Details DENTS & DAMAGES-DENTS & DAMAGES
 
1. Problem Description
Defect Description DENTS & DAMAGES-DENTS & DAMAGES
Detection Stage Inprocess
Problem Severity Aesthetic
NG Quantity 318
Is Defect Repeatative? Yes
Defect Sketch / Photo
Supplier Communication Details
Quality Head Email ID shivank@sunren.in
Plant Head/CEO Email ID sanjayrana@sunren.in
MD Email ID subhashsaini@sunren.in
2. Stock Details & action taken for NG parts
Location ETL End Warehouse Transit Supplier FG Supplier WIP Total
Total Qty
6000
9000
2500
1000
8000
26500
Check Qty
6000
9000
2500
1000
8000
26500
NG Qty
318
120
65
0
0
503
 
Scrap 0
Rework 503
Under Deviation 0
Containment Action
Re-Inspection For All The Suspected Qty.
 
3. Process Flow
Process Flow Description
Forging-Centerless Grinding-1st Cutting-2nd Cutting-Milling-Cross Drill-Facing 1st- Facing 2nd -Neck Drill-Cross Reamer-Chamfer-Air Cleaning-Pin Tray-Visual Inspection-Bending-Identification Marking-Plating-Final Inspection-Dispatch.
 
4. Process Details
Process / Operation Centerless Grinding ,Milling, Cross Drill,
Outsource No
Machine / Cell 01
Machine / Cell No. 01
5. Problem Analysis
Type Possible Cause Fact Verification Jud
MethodWrong MethodAppropriate Method Not FollowedO
ManLack Of AwarenessNot AwareO
 
6. Inspection Method Analysis (Current)
Inspection Method Other
Other Inspection Method Visual
Check Point at Final Inspection Yes
Checking Freq. 100%
Sampling No
Sample Size 5
7. Root Cause Analysis (Occurance)
Why 1 Due to poor handling
Why 2 Material Handling Method Not Followed
Why 3 Lack of Awareness
Why 4
Why 5
Root Cause (Occurance) Material to Material Contact due to the poor handling.
 
Root Cause Analysis (Outflow)
Why 1 Due to visual detection only.
Why 2 Inspector was not aware.
Why 3 Due to lack of Training
Why 4
Why 5
Root Cause (Outflow) Lack of Defect Awareness Training
 
8. Countermeasure ( Occurrence , Outflow & System side Actions )
Type Countermeasure Details Responsibility Target Date Actual Date Status
OccuranceMaterial Handling Training Will be provided to the operators.Amit01/08/202401/08/2024Completed
OutflowDefect Awareness Training given to the inspectors.Amit01/08/202401/08/2024Completed
 
9. Inspection Method After Customer Complaint
Change In Inspection System Yes
Change Details Inspectors will check the material as per the defect matrix.
Inspection Method Other
Other Inspection Method Visual
Check Point at Final Inspection Yes
Checking Freq. 100%
Sampling No
Sample Size 5
10. Evidance of Countermeasure
Occurance (Before) Poor Handling
957_Occurance_Before.jpg
Occurance (After) Material Handling Training Provided to the operators.
957_Occurance_After.pdf
Outflow (Before) Lack of Awareness Training
957_Outflow_Before.jpg
Outflow (After) Awareness training provided to the inspectors.
957_Outflow_After.pdf
 
11. Horizontal Deployment
Horizontal Deployment Required Yes
Applicable Machine / Model / Plant All Parts
 
12. Document Review
Documents
Specify Other Document OPL
 
13. Effectiveness Of Action
Reviewed Quantity 50
Reason for submission found ok