QFR No - 8000788189
Defect Details
NC No. 8000788189
NC Date 20/05/2022
NC Submission Date
Part No. 550GA01502
Part Name DUST SEAL Ø41_SFN
Supplier Name & Code 101055-FREUDENBERG-NOK PRIVATE LIMITE
ETL Plant 1117-ETL K-228/9 Suspension
Defect Details NOT AS PER SPECIFICATION-DEFORMED PARTS
 
1. Problem Description
Defect Description DUST SEAL TOP AREA DEFORMED
Detection Stage Inprocess
Problem Severity Function
NG Quantity 3
Is Defect Repeatative? Yes
Defect Sketch / Photo jq1zd3jwbvlx5fndf34ouof2.pptx
Supplier Communication Details
Quality Head Email ID manpreet.rahi@fst.com
Plant Head/CEO Email ID Vishal.Inge@fst.com
MD Email ID anand.thiagarajan@fst.com
2. Stock Details & action taken for NG parts
Location ETL End Warehouse Transit Supplier FG Supplier WIP Total
Total Qty
35000
45000
0
60000
0
140000
Check Qty
35000
45000
0
60000
0
140000
NG Qty
6
4
0
0
0
10
 
Scrap 6
Rework 0
Under Deviation 0
Containment Action
100% reverification of parts for seal deformation
 
3. Process Flow
Process Flow Description
Moulding - Trimming- Visual Inspection - Packing
 
4. Process Details
Process / Operation Moulding
Outsource No
Machine / Cell Moulding Machine
Machine / Cell No. Compression Moulding
5. Problem Analysis
Type Possible Cause Fact Verification Jud
MachineLow Curing TimePLC ControlledX
MachineMould opening delay timeYesO
MachineLess Mould TemperaturePLC ControlledX
 
6. Inspection Method Analysis (Current)
Inspection Method Other
Other Inspection Method Visual Inspection
Check Point at Final Inspection Yes
Checking Freq. 100%
Sampling No
Sample Size 100%
7. Root Cause Analysis (Occurance)
Why 1 Curing observed in dust seal at lip area
Why 2 Mould temperature reduces in mould @ corner cavity
Why 3 Possibility observed of mould opening time delay after moulding process
Why 4 Inadequate controlling mechanism for mould delay time in moulding process
Why 5
Root Cause (Occurance) Inadequate controlling mechanism for mould delay time in moulding process
 
Root Cause Analysis (Outflow)
Why 1 Curing in dust seal lip area not detected @FNI
Why 2 Skipped by operator during inspection
Why 3 Operator negligence
Why 4
Why 5
Root Cause (Outflow) Skipped by operator during inspection due to Operator negligence
 
8. Countermeasure ( Occurrence , Outflow & System side Actions )
Type Countermeasure Details Responsibility Target Date Actual Date Status
OccuranceMould delay time controlling mechanism in moulding process, Feasibility to be checkedFNI10/06/202210/06/2022Completed
 
9. Inspection Method After Customer Complaint
Change In Inspection System No
Change Details 100% inspection with gauge for available stock verification
Inspection Method Other
Other Inspection Method NA
Check Point at Final Inspection Yes
Checking Freq. 100%
Sampling No
Sample Size 100%
10. Evidance of Countermeasure
Occurance (Before) Inadequate controlling mechanism for mould delay time in moulding process
132_Occurance_Before.pdf
Occurance (After) Mould delay time controlling mechanism provided in moulding machine
132_Occurance_After.pdf
Outflow (Before) Curing defect was not defined in matrix at final stage
132_Outflow_Before.pdf
Outflow (After) Visual defect matrix updated for curing at dust lip at final inspection stage.
132_Outflow_After.pdf
 
11. Horizontal Deployment
Horizontal Deployment Required No
Applicable Machine / Model / Plant NA
 
12. Document Review
Documents WISOP
Specify Other Document Defect Matrix
 
13. Effectiveness Of Action
Reviewed Quantity 100
Reason for submission Parts found ok in 3 lot monitoring