QFR No - 8000797659
Defect Details
NC No. 8000797659
NC Date 29/07/2022
NC Submission Date
Part No. 520BZ00102
Part Name CAP OIL LOCK-LML
Supplier Name & Code 100503-DIVYA INDUSTRIES
ETL Plant 1117-ETL K-228/9 Suspension
Defect Details NOT AS PER SPECIFICATION-STEP MARK & ID UNDERSIZE
 
1. Problem Description
Defect Description STEP IN BACK FACE & ID 14MM UNDERSIZED BY 0.5MM
Detection Stage Receipt
Problem Severity Fitment
NG Quantity 351
Is Defect Repeatative? Yes
Defect Sketch / Photo
Supplier Communication Details
Quality Head Email ID quality@mahavirind.co.in
Plant Head/CEO Email ID production@mahavirind.co.in
MD Email ID rajesh@mahavirind.co.in
2. Stock Details & action taken for NG parts
Location ETL End Warehouse Transit Supplier FG Supplier WIP Total
Total Qty
2106
0
0
702
0
2808
Check Qty
2106
0
0
702
0
2808
NG Qty
351
0
0
13
0
364
 
Scrap 62
Rework 302
Under Deviation 0
Containment Action
All Material Segregation at Customer End
 
3. Process Flow
Process Flow Description
1)RM Inward- 2)store - 3)Traub facing/Main Bore Drilling 14.02/14.14/8.5Drill F8.5/ID Chamfer/OD Chamfer - 4)Bottom Chamfer.5)OD Grinding.6) Plating .7) Final Inspection .8) Dispatch
 
4. Process Details
Process / Operation 3)Traub facing/Main Bore Drilling 14.02/14.14/8.5D
Outsource Yes
Machine / Cell Traub Section
Machine / Cell No. Traub No.2( A-25)
5. Problem Analysis
Type Possible Cause Fact Verification Jud
MethodID boring on traub MachineDuring ID boring 14.02 Drill edges Line Marks ObservedO
 
6. Inspection Method Analysis (Current)
Inspection Method Gauge
Other Inspection Method
Check Point at Final Inspection Yes
Checking Freq. 100%
Sampling No
Sample Size ..
7. Root Cause Analysis (Occurance)
Why 1 Line Marks at the ID of 14.02 Main Bore
Why 2 Main ID boring operation on Traub machine
Why 3 14.02 drill edges heavy Burr Sticked
Why 4 Drill Edges Fraction In at Part ID
Why 5
Root Cause (Occurance) Main Boring ID operation Process by wrong Method Machining
 
Root Cause Analysis (Outflow)
Why 1 Line Marks at the ID of 14.02 Main Bore
Why 2 Not Defect In Final Inspection
Why 3 Final Inspector Not aware about lD Line Marks
Why 4
Why 5
Root Cause (Outflow) Final Inspector Not aware about lD Line Marks
 
8. Countermeasure ( Occurrence , Outflow & System side Actions )
Type Countermeasure Details Responsibility Target Date Actual Date Status
OccuranceID Boring Process change Traub Machining To CNC MachiningMr. Suresh Kapgate12/08/202212/08/2022Completed
 
9. Inspection Method After Customer Complaint
Change In Inspection System Yes
Change Details 100% Visual Inspection Instead Of 20Nos Samples
Inspection Method Gauge
Other Inspection Method
Check Point at Final Inspection Yes
Checking Freq. 100%
Sampling No
Sample Size ....
10. Evidance of Countermeasure
Occurance (Before) Main boring Operation On Traub Machine
214_Occurance_Before.xlsx
Occurance (After) Main Boring Operation Start on CNC machine
214_Occurance_After.xlsx
Outflow (Before) Sampling Basis Visual Inspection 20nos Per Bin
214_Outflow_Before.docx
Outflow (After) Main Bore ID 100% Visual inspection at Final Inspection stage.
214_Outflow_After.xlsx
 
11. Horizontal Deployment
Horizontal Deployment Required Yes
Applicable Machine / Model / Plant All Cap Oil Locks
 
12. Document Review
Documents ControlPlan, PFMEA, ProcessFlowChart
Specify Other Document No
 
13. Effectiveness Of Action
Reviewed Quantity
Reason for submission