QFR No - 8000813285
Defect Details
NC No. 8000813285
NC Date 07/12/2022
NC Submission Date
Part No. 550LG00602
Part Name SEAT PIPE JB
Supplier Name & Code 100648-JOTIBA TECHNOLOGIES PVT.LTD.
ETL Plant 1117-ETL K-228/9 Suspension
Defect Details NOT AS PER SPECIFICATION-HEX ID FOUND UNDERSIZE
 
1. Problem Description
Defect Description Hex ID found undersize
Detection Stage Receipt
Problem Severity Fitment
NG Quantity 16
Is Defect Repeatative? No
Defect Sketch / Photo
Supplier Communication Details
Quality Head Email ID accjotiba@gmail.com
Plant Head/CEO Email ID sanghavi.rajesh@sanghavigroup.co.in
MD Email ID jotibatech@gmail.com
2. Stock Details & action taken for NG parts
Location ETL End Warehouse Transit Supplier FG Supplier WIP Total
Total Qty
6000
0
0
1500
1000
8500
Check Qty
6000
0
0
1500
1000
8500
NG Qty
16
0
0
0
0
16
 
Scrap 0
Rework 16
Under Deviation 0
Containment Action
ID inspection with hex plug gauge as per sampling plan
 
3. Process Flow
Process Flow Description
10. RM Inspection,20.Parting off,30.Chmafering,40.Weighing,50.Draw forging,60.Hex Forging,70.Rough Grinding, 80.Collar Machining,90.Total length facing and boring, 100 Piercing, 110.DF hole Chamfer, 120.Compression hole Chamfer, 130.ID Reaming, 140.Tapping, 150.Finish Grinding, 160.Final Inspection, 170.ID brush Cleaning, 180.Ultrasonic Cleaning, 190.Apply antirust oil, 200.Packing and dispatch.
 
4. Process Details
Process / Operation 60.Hex forging
Outsource No
Machine / Cell Header
Machine / Cell No. H-001
5. Problem Analysis
Type Possible Cause Fact Verification Jud
ToolTool and die center not alignokO
 
6. Inspection Method Analysis (Current)
Inspection Method Other
Other Inspection Method Visual
Check Point at Final Inspection Yes
Checking Freq. Sampling
Sampling No
Sample Size sample pla
7. Root Cause Analysis (Occurance)
Why 1 Id undersize produces
Why 2 due to id burr
Why 3 punch damage
Why 4 center not align.
Why 5
Root Cause (Occurance) Due to die and punch center not align, punch got damaged and Id undersize produced.
 
Root Cause Analysis (Outflow)
Why 1 ID undersize not detected at outflow
Why 2 No inspection in outflow.
Why 3
Why 4
Why 5
Root Cause (Outflow) due to no inspection at outflow this issue not detected.
 
8. Countermeasure ( Occurrence , Outflow & System side Actions )
Type Countermeasure Details Responsibility Target Date Actual Date Status
OccuranceCenter alignment checking while setup.Mr.gore31/12/202231/12/2022Completed
OutflowId inspection with plug gauge as per sampling plan.Mr.Gore18/01/202317/01/2023Completed
 
9. Inspection Method After Customer Complaint
Change In Inspection System Yes
Change Details By using plug gauge
Inspection Method Gauge
Other Inspection Method
Check Point at Final Inspection Yes
Checking Freq. Sampling
Sampling No
Sample Size chart
10. Evidance of Countermeasure
Occurance (Before) No setup verification of alignment
319_Occurance_Before.jpg
Occurance (After) alignment verification in setup approval.
319_Occurance_After.jpg
Outflow (Before) ID dent damage only sampling
319_Outflow_Before.jpg
Outflow (After) ID dent and damage visual inspection 100%.
319_Outflow_After.jpg
 
11. Horizontal Deployment
Horizontal Deployment Required No
Applicable Machine / Model / Plant NA
 
12. Document Review
Documents
Specify Other Document Punch drawing
 
13. Effectiveness Of Action
Reviewed Quantity 100
Reason for submission Ok. Next 3 lot inspected and no defect found