QFR No - 8000825753
Defect Details
NC No. 8000825753
NC Date 08/04/2023
NC Submission Date
Part No. F2PH02212B
Part Name COVER CAP (Ø33 SPD)
Supplier Name & Code 100106-SHARP ENGINEERS.
ETL Plant 1118-ETL E-92,93 Suspension
Defect Details HIGHT U/SIZE.-22 MM DIA UINDER SIZE
 
1. Problem Description
Defect Description HIGHT U/SIZE.-22 MM DIA UINDER SIZE
Detection Stage Inprocess
Problem Severity Fitment
NG Quantity 22
Is Defect Repeatative? No
Defect Sketch / Photo 42ckgm3bbcuzzla25ogbxw3a.jpg
Supplier Communication Details
Quality Head Email ID quality@sharp-engineers.com
Plant Head/CEO Email ID kurund.ma@sharp-engineers.com
MD Email ID urkhandelwal@sharp-engineers.com
2. Stock Details & action taken for NG parts
Location ETL End Warehouse Transit Supplier FG Supplier WIP Total
Total Qty
3000
0
0
500
1000
4500
Check Qty
3000
0
0
500
1000
4500
NG Qty
22
0
0
0
7
29
 
Scrap 29
Rework 0
Under Deviation 0
Containment Action
Segregation done for ETL end Material & FG+WIP material 100% verified.
 
3. Process Flow
Process Flow Description
RM Receipt Inspection & Storage, Blank Cutting & Drilling, Milling, CNC-I, CNC-II, Grinding, Plating, Inward Inspection, Final Inspection, PDI, Packing & Forwarding.
 
4. Process Details
Process / Operation Ist Setup
Outsource No
Machine / Cell CNC
Machine / Cell No. 8
5. Problem Analysis
Type Possible Cause Fact Verification Jud
ToolWorn OutObserved OkO
MachineMachine Parameter variationObserved OKO
Material--O
MethodWrong loading of partsObserved chips / burr accumulation in jawX
ManUnskilledObserved okO
 
6. Inspection Method Analysis (Current)
Inspection Method Other
Other Inspection Method DVC
Check Point at Final Inspection Yes
Checking Freq. Sampling
Sampling No
Sample Size IS2500.1
7. Root Cause Analysis (Occurance)
Why 1 Wrong loading of parts
Why 2 Part position was not OK
Why 3 Due to Part resting was incomplete in jaw
Why 4 Burr accumulation on Resting face
Why 5 Less space for burr removal in V-Jaw
Root Cause (Occurance) Burr accumulation on Resting face due to less space for burr/chips removal
 
Root Cause Analysis (Outflow)
Why 1 HEIGHT U/SIZE part observed at customer end
Why 2 Not detected during inprocess inspection
Why 3 Sample basis inspection with DVC
Why 4 Unavailability of gauge
Why 5
Root Cause (Outflow) Sample basis inspection with gauge
 
8. Countermeasure ( Occurrence , Outflow & System side Actions )
Type Countermeasure Details Responsibility Target Date Actual Date Status
OccuranceV Jaw are replaced by T JawMr. Ingole DN12/04/202311/04/2023Completed
 
9. Inspection Method After Customer Complaint
Change In Inspection System Yes
Change Details Length Gauge Implemented
Inspection Method Gauge
Other Inspection Method
Check Point at Final Inspection Yes
Checking Freq. 100%
Sampling No
Sample Size -
10. Evidance of Countermeasure
Occurance (Before) -
405_Occurance_Before.jpg
Occurance (After) -
405_Occurance_After.jpeg
Outflow (Before) -
405_Outflow_Before.xls
Outflow (After) -
405_Outflow_After.jpeg
 
11. Horizontal Deployment
Horizontal Deployment Required Yes
Applicable Machine / Model / Plant Valve Retainer SPD 31,37
 
12. Document Review
Documents ControlPlan, PFMEA, InspCheckSheet
Specify Other Document -
 
13. Effectiveness Of Action
Reviewed Quantity 8500
Reason for submission All part 22 mm diameter found ok