QFR No - 8000839822
Defect Details
| NC No. | 8000839822 |
| NC Date | 08/08/2023 |
| NC Submission Date | |
| Part No. | B2EH06002O |
| Part Name | END CONNECTOR CAL SIDE N360 NON ABS |
| Supplier Name & Code | 101221-SUNREN AUTOMOTIVE PRIVATE LIMI |
| ETL Plant | 1120-ETL K-226/2 Disc Brakes |
| Defect Details | PLATING NOT OK-PLATING NOT OK |
1. Problem Description
| Defect Description | PLATING NOT OK |
| Detection Stage | Receipt |
| Problem Severity | Function |
| NG Quantity | 33 |
| Is Defect Repeatative? | No |
| Defect Sketch / Photo |
Supplier Communication Details
| Quality Head Email ID | shivank@sunren.in |
| Plant Head/CEO Email ID | dharmbir@sunren.in |
| MD Email ID | subhashsaini@sunren.in |
2. Stock Details & action taken for NG parts
| Location | ETL End | Warehouse | Transit | Supplier FG | Supplier WIP | Total |
|---|---|---|---|---|---|---|
| Total Qty |
0
|
2500
|
4000
|
1000
|
2000
|
9500
|
| Check Qty |
0
|
2500
|
4000
|
1000
|
2000
|
9500
|
| NG Qty |
0
|
0
|
0
|
22
|
0
|
22
|
| Scrap | 0 |
| Rework | 22 |
| Under Deviation | 0 |
| Containment Action |
|---|
| Re-Plating |
3. Process Flow
| Process Flow Description |
|---|
| Raw Inspection of Raw Material - Cutting Multi Operation - Centerless Grinding - Milling - Cross Drill- Facing1st - Facing-2nd - Neck Drill-Cross Reamer - Chamfer- 100% Visual Inspection -Bending - Plating - Final Inspection - Packaging - Storage / Dispatch . |
4. Process Details
| Process / Operation | Plating |
| Outsource | Yes |
| Machine / Cell | 01 |
| Machine / Cell No. | 01 |
5. Problem Analysis
| Type | Possible Cause | Fact Verification | Jud |
|---|---|---|---|
| Method | Jig was partially loaded | Jig was verified | X |
| Man | Operator Negligency | Skill Level verified as per skill matrix | O |
6. Inspection Method Analysis (Current)
| Inspection Method | Instrument |
| Other Inspection Method | |
| Check Point at Final Inspection | Yes |
| Checking Freq. | Sampling |
| Sampling | No |
| Sample Size | 2 |
7. Root Cause Analysis (Occurance)
| Why 1 | current distribution on part during plating process NG |
| Why 2 | Jigs was partially loaded by operator |
| Why 3 | SOP available but process not running as per defined SOP |
| Why 4 | Operator skill level not found as per the SOP |
| Why 5 | Training provided to the operator as per the SOP |
| Root Cause (Occurance) | Jig was partially loaded with the EC. |
Root Cause Analysis (Outflow)
| Why 1 | Material cannot be checked 100% |
| Why 2 | Due to destructive testing |
| Why 3 | |
| Why 4 | |
| Why 5 | |
| Root Cause (Outflow) | Material cannot be checked 100% due to destructive testing . |
8. Countermeasure ( Occurrence , Outflow & System side Actions )
| Type | Countermeasure Details | Responsibility | Target Date | Actual Date | Status |
|---|---|---|---|---|---|
| Outflow | will check 2 parts by the use of plier . | Krishna Plating | 10/08/2023 | 10/08/2023 | Completed |
| Occurance | OPL displayed for partial loading of Jigs | Krishna Plating | 10/08/2023 | 10/08/2023 | Completed |
9. Inspection Method After Customer Complaint
| Change In Inspection System | Yes |
| Change Details | Will check 02 Nos with the use of plier |
| Inspection Method | Instrument |
| Other Inspection Method | |
| Check Point at Final Inspection | Yes |
| Checking Freq. | Sampling |
| Sampling | No |
| Sample Size | 2 |
10. Evidance of Countermeasure
| Occurance (Before) |
N/A 523_Occurance_Before.jpg |
| Occurance (After) |
OPL Displayed 523_Occurance_After.jpg |
| Outflow (Before) |
No mechanism to check peel off. 523_Outflow_Before.png |
| Outflow (After) |
2 Nos/lot will be checked with the use of plier . 523_Outflow_After.png |
11. Horizontal Deployment
| Horizontal Deployment Required | Yes |
| Applicable Machine / Model / Plant | B20706100,B20706200O,B20706300,B20703700O,B20703800O,B20703900,B2EH08502O,B2EH08602O,B2EH05902O,B20702500O,B20702700,B20707500O,B20707800O,B20708000O,B20708200O,B20708300OB2EH00802O |
12. Document Review
| Documents | |
| Specify Other Document | OPL |
13. Effectiveness Of Action
| Reviewed Quantity | 500 |
| Reason for submission | No plating defect found in latest lot |