QFR No - 8000862162
Defect Details
| NC No. | 8000862162 |
| NC Date | 07/02/2024 |
| NC Submission Date | |
| Part No. | F2KH01002B |
| Part Name | REBOUND SPRING-XF121 |
| Supplier Name & Code | 101159-TECHNOMAT SPRINGS |
| ETL Plant | 1117-ETL K-228/9 Suspension |
| Defect Details | NOT AS PER SPECIFICATION-MIX-UP |
1. Problem Description
| Defect Description | Other model part mix-up |
| Detection Stage | Inprocess |
| Problem Severity | Function |
| NG Quantity | 100 |
| Is Defect Repeatative? | No |
| Defect Sketch / Photo |
Supplier Communication Details
| Quality Head Email ID | quality@technomatsprings.com |
| Plant Head/CEO Email ID | technomatsprings@gmail.com |
| MD Email ID | patilsadanand@technomatsprings.com |
2. Stock Details & action taken for NG parts
| Location | ETL End | Warehouse | Transit | Supplier FG | Supplier WIP | Total |
|---|---|---|---|---|---|---|
| Total Qty |
3000
|
0
|
0
|
1800
|
0
|
4800
|
| Check Qty |
3000
|
0
|
0
|
1800
|
0
|
4800
|
| NG Qty |
100
|
0
|
0
|
0
|
0
|
100
|
| Scrap | 0 |
| Rework | 100 |
| Under Deviation | 0 |
| Containment Action |
|---|
| Checked all material at customer end and pipeline material also. |
3. Process Flow
| Process Flow Description |
|---|
| R/m In-warding Inspection > Coiling > Stress Relieving-1 > Grinding > Shot Peening > Stress Relieving-2 > Final Inspection > Oiling > Packing > Dispatch. |
4. Process Details
| Process / Operation | Coiling |
| Outsource | No |
| Machine / Cell | - |
| Machine / Cell No. | - |
5. Problem Analysis
| Type | Possible Cause | Fact Verification | Jud |
|---|---|---|---|
| Material | Wrong Material / Grade | Supplier RMTC Report checked found Ok | O |
| Machine | - | - | O |
| Tool | Tool Wear Out | Tool Monitoring Card Verified found ok | O |
| Man | Unskilled Operator | Skilled matrix found ok | O |
| Method | Without looking the complete part no. | Dispatched wrong material without verify complete part no. | X |
6. Inspection Method Analysis (Current)
| Inspection Method | Other |
| Other Inspection Method | Visual |
| Check Point at Final Inspection | Yes |
| Checking Freq. | Sampling |
| Sampling | No |
| Sample Size | 30 Nos |
7. Root Cause Analysis (Occurance)
| Why 1 | Material Mix-up at customer end |
| Why 2 | Due to wrong material dispatched |
| Why 3 | the material was not identified due to the similar part kept aside of the each other, and packing std was same. |
| Why 4 | |
| Why 5 | |
| Root Cause (Occurance) | the material was not identified due to the similar part kept aside of the each other, and packing was same. |
Root Cause Analysis (Outflow)
| Why 1 | Material Mix-up at customer end |
| Why 2 | Due to wrong material dispatched |
| Why 3 | Separate place defined for the similar parts and packing (Polybag) change for to avoid the mix-up issues. |
| Why 4 | |
| Why 5 | |
| Root Cause (Outflow) | Separate place defined for the similar parts and packing (Polybag) change for to avoid the mix-up issues. |
8. Countermeasure ( Occurrence , Outflow & System side Actions )
| Type | Countermeasure Details | Responsibility | Target Date | Actual Date | Status |
|---|---|---|---|---|---|
| Outflow | 1) Location defined for the similar springs 2) Training given to related person. | Mr. Anuj Shelke | 29/02/2024 | 29/02/2024 | Completed |
| Occurance | Polybag color change to avoid mix-up issues. | Mr. Anuj Shelke | 29/02/2024 | 29/02/2024 | Completed |
9. Inspection Method After Customer Complaint
| Change In Inspection System | No |
| Change Details | NA |
| Inspection Method | Other |
| Other Inspection Method | Visual |
| Check Point at Final Inspection | Yes |
| Checking Freq. | Sampling |
| Sampling | No |
| Sample Size | 30 Nos |
10. Evidance of Countermeasure
| Occurance (Before) |
Packing Before 658_Occurance_Before.pdf |
| Occurance (After) |
Packing After 658_Occurance_After.pdf |
| Outflow (Before) |
Outflow Before 658_Outflow_Before.pdf |
| Outflow (After) |
Outflow After 658_Outflow_After.pdf |
11. Horizontal Deployment
| Horizontal Deployment Required | Yes |
| Applicable Machine / Model / Plant | For the similar type of products. |
12. Document Review
| Documents | PackingStd |
| Specify Other Document | NA |
13. Effectiveness Of Action
| Reviewed Quantity | 438 |
| Reason for submission | Found ok |