QFR No - 8000873543
Defect Details
| NC No. | 8000873543 |
| NC Date | 06/05/2024 |
| NC Submission Date | |
| Part No. | F2FQ00307B |
| Part Name | HOLDER HANDLE LOWER P/C (XF-521) |
| Supplier Name & Code | 201092-PRANEEL INDUSTRIES |
| ETL Plant | 1117-ETL K-228/9 Suspension |
| Defect Details | DAMAGES-CASTING DENT AND DAMAGE |
1. Problem Description
| Defect Description | CASTING DENT AND DAMAGE |
| Detection Stage | Receipt |
| Problem Severity | Aesthetic |
| NG Quantity | 19 |
| Is Defect Repeatative? | Yes |
| Defect Sketch / Photo |
Supplier Communication Details
| Quality Head Email ID | quality@praneelgroup.com |
| Plant Head/CEO Email ID | praneelindustries@rediiffmail.com |
| MD Email ID | anilpatil@praneelgroup.com |
2. Stock Details & action taken for NG parts
| Location | ETL End | Warehouse | Transit | Supplier FG | Supplier WIP | Total |
|---|---|---|---|---|---|---|
| Total Qty |
100
|
0
|
0
|
0
|
100
|
200
|
| Check Qty |
100
|
0
|
0
|
0
|
0
|
100
|
| NG Qty |
19
|
0
|
0
|
0
|
0
|
19
|
| Scrap | 19 |
| Rework | 0 |
| Under Deviation | 0 |
| Containment Action |
|---|
| All WIP checked at all end . Defective parts rejected. |
3. Process Flow
| Process Flow Description |
|---|
| Casting - powder coating - machining - final inspection - packing - dispatch |
4. Process Details
| Process / Operation | MACHING |
| Outsource | No |
| Machine / Cell | 01 |
| Machine / Cell No. | 01 |
5. Problem Analysis
| Type | Possible Cause | Fact Verification | Jud |
|---|---|---|---|
| Method | Packing method not as per required packing standard. | Verify packing standard for this part and found NG for packing standard. | X |
| Machine | Dent and damage on the machine. | Verify the clamping on the machine with input and output material and found ok on the machine. | O |
| Man | Packing person not aware about packing of the material. | Verify the skill about packaging and found new manpower for packing. | X |
| Tool | Tooling for manufacturing this part not as per required. | Verify the machine toolings and found Ok. | O |
| Material | Wrong material used for the process. | Verify the material and found as per drawing. | O |
6. Inspection Method Analysis (Current)
| Inspection Method | Other |
| Other Inspection Method | VISUAL |
| Check Point at Final Inspection | Yes |
| Checking Freq. | 100% |
| Sampling | No |
| Sample Size | 100 |
7. Root Cause Analysis (Occurance)
| Why 1 | Dent / Damages on parts |
| Why 2 | Dent / Damages while packing |
| Why 3 | Without partition packing in bins |
| Why 4 | Packing standard not followed |
| Why 5 | |
| Root Cause (Occurance) | Packing standard not followed |
Root Cause Analysis (Outflow)
| Why 1 | Dent / Damage observed during packing |
| Why 2 | Dent / Damage observed during dispatch. |
| Why 3 | |
| Why 4 | |
| Why 5 | |
| Root Cause (Outflow) | packing operator was not aware of this. |
8. Countermeasure ( Occurrence , Outflow & System side Actions )
| Type | Countermeasure Details | Responsibility | Target Date | Actual Date | Status |
|---|---|---|---|---|---|
| Outflow | Packing Standard followed for avoided dent damage | suraj madhavi | 10/04/2024 | 11/04/2024 | Completed |
| Occurance | Partition add to bins avoided metal to metal contact. | Madhav gaikwad | 10/04/2024 | 11/04/2024 | Completed |
9. Inspection Method After Customer Complaint
| Change In Inspection System | No |
| Change Details | - |
| Inspection Method | Other |
| Other Inspection Method | VISUAL |
| Check Point at Final Inspection | Yes |
| Checking Freq. | 100% |
| Sampling | No |
| Sample Size | 100% |
10. Evidance of Countermeasure
| Occurance (Before) |
PACKING NOT OK, METAL TO METAL CONTACT. 794_Occurance_Before.pptx |
| Occurance (After) |
Partition add to bins avoided metal to metal contact. 794_Occurance_After.pptx |
| Outflow (Before) |
Skipped from final inspection 794_Outflow_Before.xlsx |
| Outflow (After) |
Training & awareness given to final inspector 794_Outflow_After.xlsx |
11. Horizontal Deployment
| Horizontal Deployment Required | No |
| Applicable Machine / Model / Plant | - |
12. Document Review
| Documents | PackingStd |
| Specify Other Document | Q-ALERT |
13. Effectiveness Of Action
| Reviewed Quantity | 50 |
| Reason for submission | OK |