QFR No - 8000894559
Defect Details
NC No. 8000894559
NC Date 05/10/2024
NC Submission Date
Part No. 550FA12233
Part Name FORK PIPE MACHINED - K3
Supplier Name & Code 100576-SANGKAJ BRIGHT WIRES PVT LTD
ETL Plant 1117-ETL K-228/9 Suspension
Defect Details NOT AS PER SPECIFICATION-SHORT LENGTH
 
1. Problem Description
Defect Description SHORT LENGTH
Detection Stage Inprocess
Problem Severity Fitment
NG Quantity 27
Is Defect Repeatative? Yes
Defect Sketch / Photo
Supplier Communication Details
Quality Head Email ID brightwire.qa@sangakj.com
Plant Head/CEO Email ID steel@sangkaj.com
MD Email ID anirudh.2007@hotmail.com
2. Stock Details & action taken for NG parts
Location ETL End Warehouse Transit Supplier FG Supplier WIP Total
Total Qty
750
0
0
1200
650
2600
Check Qty
750
0
0
0
0
750
NG Qty
27
0
0
0
0
27
 
Scrap 27
Rework 0
Under Deviation 0
Containment Action
1) At ETL end verified 750 nos out of 27 nos found defective 2) At SBWPL end verified 1850 nos foun ok. 3) Provided identification mark on ok part.
 
3. Process Flow
Process Flow Description
Receipt of Material - inward inspection - CNC 1st Setup - CNC 2nd Setup - Ø5 Drilling - Final Inspection - Air Cleaning - Dispatch
 
4. Process Details
Process / Operation CNC 2nd Setup
Outsource No
Machine / Cell CNC Cell
Machine / Cell No. Fork Pipe Cell
5. Problem Analysis
Type Possible Cause Fact Verification Jud
ManNew OperatorVerified OkO
MachineWrong offsetVerified okO
MaterialWrong material ReceivedVerified OkO
ManInspector/ operator negligence-during Inspection/ processVerified found not okX
MethodNo arrangement to remove the stopper stick burrVerified found not okX
ToolInsert Wear OutVerified found okO
 
6. Inspection Method Analysis (Current)
Inspection Method Sp. Gauge
Other Inspection Method
Check Point at Final Inspection Yes
Checking Freq. 100%
Sampling No
Sample Size 100%
7. Root Cause Analysis (Occurance)
Why 1 Fork pipe short length
Why 2 Fork pipe not properly rest on stopper face
Why 3 Machining loose burr stack on stopper face
Why 4 No arrangement to remove the stopper stack burr.
Why 5
Root Cause (Occurance) No arrangement to remove the stopper stack burr.
 
Root Cause Analysis (Outflow)
Why 1 Fork pipe short length
Why 2 Skipped from operator & inspector.
Why 3 Due to operator & inspector negligence.
Why 4
Why 5
Root Cause (Outflow) Due to operator & inspector negligence.
 
8. Countermeasure ( Occurrence , Outflow & System side Actions )
Type Countermeasure Details Responsibility Target Date Actual Date Status
OccuranceAir flushing provided on CNC machining to remove the stack burr.Mr. Barik & Mr. Nitin Puri11/10/202411/10/2024Completed
Outflow1) 100% inspection with the help of Spl gauge at machining stage 100% & final inspection doing 15 days.Mr. Nitin Puri11/10/202411/10/2024Completed
 
9. Inspection Method After Customer Complaint
Change In Inspection System No
Change Details No Change in inspection method
Inspection Method Sp. Gauge
Other Inspection Method
Check Point at Final Inspection Yes
Checking Freq. 100%
Sampling No
Sample Size 100%
10. Evidance of Countermeasure
Occurance (Before) No arrangement of air flushing to remove the stuck burr.
1135_Occurance_Before.xlsx
Occurance (After) Provided Air flushining rrangement to remove the stuck burr.
1135_Occurance_After.xlsx
Outflow (Before) Identification mark not provided after final inspection.
1135_Outflow_Before.xlsx
Outflow (After) 1) Identification mark provided after final inspection. 2) 100% inspection with the help of spl. height gauge. 3) Sampling Basis inspection with the help of DHG
1135_Outflow_After.xlsx
 
11. Horizontal Deployment
Horizontal Deployment Required Yes
Applicable Machine / Model / Plant Applicable all model & machine
 
12. Document Review
Documents WISOP
Specify Other Document Display OPL
 
13. Effectiveness Of Action
Reviewed Quantity 58
Reason for submission Verified lot found Ok