QFR No - 8000902705
Defect Details
| NC No. | 8000902705 |
| NC Date | 09/12/2024 |
| NC Submission Date | |
| Part No. | F2FQ00407B |
| Part Name | HOLDER HANDLE UPPER P/C (XF-521) |
| Supplier Name & Code | 201092-PRANEEL INDUSTRIES |
| ETL Plant | 1117-ETL K-228/9 Suspension |
| Defect Details | DENT MARK-DENT DAMAGE |
1. Problem Description
| Defect Description | DENT MARK |
| Detection Stage | Receipt |
| Problem Severity | Aesthetic |
| NG Quantity | 8 |
| Is Defect Repeatative? | Yes |
| Defect Sketch / Photo | 3tkupsqk0tnofazl2odnzfet.jpg |
Supplier Communication Details
| Quality Head Email ID | quality@praneelgroup.com |
| Plant Head/CEO Email ID | praneelindustries@rediiffmail.com |
| MD Email ID | anilpatil@praneelgroup.com |
2. Stock Details & action taken for NG parts
| Location | ETL End | Warehouse | Transit | Supplier FG | Supplier WIP | Total |
|---|---|---|---|---|---|---|
| Total Qty |
320
|
0
|
0
|
0
|
100
|
420
|
| Check Qty |
320
|
0
|
0
|
0
|
100
|
420
|
| NG Qty |
20
|
0
|
0
|
0
|
6
|
26
|
| Scrap | 20 |
| Rework | 0 |
| Under Deviation | 0 |
| Containment Action |
|---|
| All material at ETL end and in-house material verify and rejected at ETL end also at in - house |
3. Process Flow
| Process Flow Description |
|---|
| Raw casting inward - Drilling - Powder Coating - Powder coating inward - VMC Machining - De- burring - Final Inspection - packing and dispatch |
4. Process Details
| Process / Operation | VMC MACHINING |
| Outsource | No |
| Machine / Cell | VMC CELL |
| Machine / Cell No. | VMC MACHINE |
5. Problem Analysis
| Type | Possible Cause | Fact Verification | Jud |
|---|---|---|---|
| Method | Deburring not done as per work instruction | Verify the deburring method by operator and found inadequate | X |
| Machine | machine parameter required not as per control plan | verify the machine parameter as clamping pressure found ok | O |
| Tool | Required tooling for part production not as per standard | verify the tooling for production | O |
| Man | final inspector not as per skill matrix | verify the skill for final inspector and found inspector as per skill matrix | O |
6. Inspection Method Analysis (Current)
| Inspection Method | Other |
| Other Inspection Method | Visual Inspection |
| Check Point at Final Inspection | Yes |
| Checking Freq. | 100% |
| Sampling | No |
| Sample Size | 100 % |
7. Root Cause Analysis (Occurance)
| Why 1 | Dent damage found on parts |
| Why 2 | Clamping pressure not as per control plan specification |
| Why 3 | Part handling not done as per material handling Work instruction |
| Why 4 | De-burring process not done properly as per Work instruction |
| Why 5 | |
| Root Cause (Occurance) | handling process not done as per Work Instruction |
Root Cause Analysis (Outflow)
| Why 1 | Dent damage issue on part |
| Why 2 | Part skipped by final inspector |
| Why 3 | During material packing dent damage done |
| Why 4 | No awareness to the inspector as well as packing person for dent damage |
| Why 5 | |
| Root Cause (Outflow) | lack of awareness to final inspector as well as packing person |
8. Countermeasure ( Occurrence , Outflow & System side Actions )
| Type | Countermeasure Details | Responsibility | Target Date | Actual Date | Status |
|---|---|---|---|---|---|
| Outflow | Training and awareness given to the final inspector as well as packing person for dent damage | Mr. Vilas Chavan | 20/12/2024 | 20/12/2024 | Completed |
| Occurance | Training given to operator of material handling process for material handling should be done as per Work instruction DISPLAY | Mr Sudarshan Kadam | 20/12/2024 | 20/12/2024 | Completed |
9. Inspection Method After Customer Complaint
| Change In Inspection System | No |
| Change Details | --- |
| Inspection Method | Other |
| Other Inspection Method | Visual Inspection |
| Check Point at Final Inspection | Yes |
| Checking Freq. | 100% |
| Sampling | No |
| Sample Size | 100 % |
10. Evidance of Countermeasure
| Occurance (Before) |
Operator not aware about dent damage issue on the part 1266_Occurance_Before.pdf |
| Occurance (After) |
Training and awareness given to operator for handling material 1266_Occurance_After.pdf |
| Outflow (Before) |
No any awareness about dent damage issue observed on the parts 1266_Outflow_Before.pdf |
| Outflow (After) |
Training and awareness given to final inspector for dent damage issue observed on the also Q alert display for the raise concern by ETL 1266_Outflow_After.pdf |
11. Horizontal Deployment
| Horizontal Deployment Required | Yes |
| Applicable Machine / Model / Plant | Handle Holder Lower |
12. Document Review
| Documents | WISOP |
| Specify Other Document | Q- Alert |
13. Effectiveness Of Action
| Reviewed Quantity | 50 |
| Reason for submission | ok |