This is to inform you regarding issue / query registered by you through ITS system with ticket number {ticketno}, subsequent to acknowledgement by ETL SPOC dated {datedon} now the worked out appropriate action plan to address your issue / query has been updated in ITS System.
You will be able to track its status online through Issue Tracking System till it’s complete closure from both side, Please do visit issue tracking system regularly.
Thanks & Regards,
ITS Administrator
- Team VAS Portal Administration