This is system generated email alert regarding issue/ query registered through ITS system with ticket number {ticketno} Supplier {supplier} issue title "{title}" dated {date} since receipt of issue/query not yet acknowledged/resolved by concern SPOC your CBU.
Kindly intervene and ask him to acknowledge/resolve the same at earliest which will help to build a trust in supplier partner who has registered the issue/query .
Thanks & regards
ITS System Administrator.
- Team VAS Portal Administration