QFR No - 8000862066
Defect Details
NC No. 8000862066
NC Date 07/02/2024
NC Submission Date
Part No. 550DZ04702
Part Name FORK BOLT -UG4.5
Supplier Name & Code 100189-SANGKAJ STEEL PVT LTD.
ETL Plant 1117-ETL K-228/9 Suspension
Defect Details NOT AS PER SPECIFICATION-M26 THREAD FITMENT ISSUE
 
1. Problem Description
Defect Description M26 Thread fitment NG
Detection Stage Inprocess
Problem Severity Fitment
NG Quantity 161
Is Defect Repeatative? No
Defect Sketch / Photo
Supplier Communication Details
Quality Head Email ID qualityassurance@sangkaj.com
Plant Head/CEO Email ID steel@sangkaj.com
MD Email ID anirudh.2007@hotmail.com
2. Stock Details & action taken for NG parts
Location ETL End Warehouse Transit Supplier FG Supplier WIP Total
Total Qty
3000
0
0
500
0
3500
Check Qty
3000
0
0
500
0
3500
NG Qty
168
0
0
15
0
183
 
Scrap 0
Rework 183
Under Deviation 0
Containment Action
100% Sorting done at ETL End & M/s Sangkaj steel end.
 
3. Process Flow
Process Flow Description
RM - RM inspection - Wire Drawing - cold forging - cold forging inward - CNC operation - Thread rolling - Plating - Final inspection - Dispatch.
 
4. Process Details
Process / Operation Thread Rolling
Outsource No
Machine / Cell Thread rolling
Machine / Cell No. TRG Rolling.
5. Problem Analysis
Type Possible Cause Fact Verification Jud
ManSkipped from inspection.NG part found at customer end,X
MachineLess Or more feed mark speed.Verified the machine parameter & found okay.O
MethodLoading & Unloading method not okay at Thread rolling stage.Gemba visit at rolling operation stage & found okay.O
MachineLess or more RPMVerified the machine parameter & found okay.O
MethodLoading & unloading method not okay at CNC operation.Gemba visit at CNC operation stage & found okay.O
ToolThread roll not okayVerified the thread roll & thread roll not as per standard.X
MaterialWrong material used.verified the material TC & found okay.O
ManUnskilled operatorVerified the skill matrix at operation stage & found okay,O
 
6. Inspection Method Analysis (Current)
Inspection Method Other
Other Inspection Method On mating part
Check Point at Final Inspection Yes
Checking Freq. Sampling
Sampling No
Sample Size 05 -10nos
7. Root Cause Analysis (Occurance)
Why 1 NOT AS PER SPECIFICATION-M26 THREAD FITMENT ISSUE
Why 2 M26 Thread observed damage mark.
Why 3 Rolling impression mark found on part.
Why 4 Thread roll damage.
Why 5 less thread rolling frequency.
Root Cause (Occurance) less thread rolling frequency.
 
Root Cause Analysis (Outflow)
Why 1 Skipped from inspection.
Why 2 NG part not detect at final inspection.
Why 3 Inspection done on sampling basis with mating part.
Why 4
Why 5
Root Cause (Outflow) Inspection done on sampling basis with mating part.
 
8. Countermeasure ( Occurrence , Outflow & System side Actions )
Type Countermeasure Details Responsibility Target Date Actual Date Status
OutflowInspection done on Sampling Basis, But the Sample Size Increased. Previously only 05 Nos were Checked for thread during Final Inspection, now Sample Size increased to 30%.Mrs Mukta22/01/202422/01/2024Completed
OccuranceFrequency increase on thread roll .Mr Raut.01/02/202401/02/2024Completed
 
9. Inspection Method After Customer Complaint
Change In Inspection System No
Change Details N/A
Inspection Method Other
Other Inspection Method Mating part
Check Point at Final Inspection Yes
Checking Freq. 100%
Sampling No
Sample Size 100%
10. Evidance of Countermeasure
Occurance (Before) Thread rolling frequency is less i.e 50000 nos
660_Occurance_Before.pptx
Occurance (After) Thread rolling frequency is increase from 50000 nos to 40000 nos.
660_Occurance_After.pptx
Outflow (Before) Less inspection frequency.
660_Outflow_Before.pptx
Outflow (After) Inspection done on Sampling Basis, But the Sample Size Increased. Previously only 05 Nos were Checked for thread during Final Inspection, now Sample Size increased to 30%..
660_Outflow_After.pptx
 
11. Horizontal Deployment
Horizontal Deployment Required Yes
Applicable Machine / Model / Plant Applicable for all type of fork bolt.
 
12. Document Review
Documents ControlPlan, PMCheckSheet, PFMEA, InspCheckSheet
Specify Other Document N/A
 
13. Effectiveness Of Action
Reviewed Quantity 364
Reason for submission Verified and found ok